Google Fiber
Reviews and Complaints
Setting up google fiber
- No pros at all
- No feedback
Preferred solution: I would like google fiber offered to me when you're data bix is smack in my yard.
User's recommendation: Fight for your chance to get service from a companybthat uses your property to profit from and you have no access to their product.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Kansas City, MissouriRouter hard reboots on 2.0 upgrade service - no fix NO CUSTOMER SERVICE
Preferred solution: $200 credit so I can go buy a router
User's recommendation: If you get 2.0. Fingers crossed you don’t have the same issue I do
Internet is not working
- At moment finding hard to find one
- Outage and always rebuffering
Preferred solution: Let the company propose a solution
Service isn't working/ went back on their word about the free internet
User's recommendation: Google Fiber cannot be trusted.
Complaint
Preferred solution: Let the company propose a solution
Horrible tv service (that is down every day)!!!
- Service
- Rip you off
Preferred solution: Full refund
User's recommendation: Avoid this company, you WILL be sorry, if you dont.
Roku models with voice control for use with Google fiber
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPleasant and easy
- Speed
Preferred solution: Nothing
User's recommendation: Don’t think just call
I changed to google fiber because they said is amaizing but guess what it sucks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI cancelled my service in November. Payment just came out.
Preferred solution: Full refund
User's recommendation: If you cancel, make sure it’s definitely CANCELED
Pay bill
WiFi not connected to phone!
Preferred solution: Apology
User's recommendation: Heck yess
Payment problems
Preferred solution: Let the company propose a solution
User's recommendation: Allowing calls to Google fi when service interrupted
Internet service down
I haven't had internet since yesterday at 6 pm
Preferred solution: Internet back on
User's recommendation: Don’t expect to get anyone on the phone quickly
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